Darco ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about users of our app ("DarcoHN App") in connection with package delivery services. By using the DarcoHN App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Information You Provide
- Personal Information: When you register or use the app, you may provide us with personal details such as:
- Name
- Email address
- Phone number
- Delivery address(es)
- Username or alias for package identification
1.2 Automatically Collected Information
- Device Information: We may collect information about the device you use to access the app, including device type, operating system, and unique identifiers.
- Location Information: With your permission, we collect location data to facilitate package pickups and deliveries.
- Usage Data: Information about how you interact with the app, such as pages visited, actions taken, and errors encountered.
1.3 Information from Third Parties
We may collect information from third-party services you use in connection with Dasomela, such as delivery partners or payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve the Dasomela App and its services.
- To process and manage package deliveries, including pickups and drop-offs.
- To communicate with you about updates, notifications, or changes to your deliveries.
- To send customer support responses or address inquiries.
- To analyze app usage and enhance your user experience.
- To comply with legal requirements and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your information. However, we may share your data in the following circumstances:
- With Delivery Partners: To fulfill your delivery requests, we may share necessary details (e.g., address, alias) with couriers or logistics partners.
- With Service Providers: We may share data with third-party service providers for payment processing, app analytics, or communication tools.
- For Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to authorities.
- In Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Data Security
We implement technical and organizational measures to protect your data. While we strive to secure your information, no method of transmission or storage is completely secure. Use of the app is at your own risk.
5. Your Rights and Choices
- Access and Correction: You can view and update your personal information in the app settings.
- Data Deletion: You can request to delete your account and associated data by contacting us.
- Location Permissions: You may revoke location access through your device settings.
- Marketing Opt-Out: If we send promotional messages, you can opt out by following the instructions provided.
6. Children’s Privacy
Dasomela is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If you believe we have done so, please contact us to address the issue.
7. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or for legal reasons. We will notify users through the app or email prior to significant changes. Continued use of the app after updates indicates acceptance of the revised policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Dasomela Support
Email: info@soma.consulting
Phone: +50494490855
Acknowledgment: By using the Dasomela App, you agree to the terms outlined in this Privacy Policy